INTRODUCTION

Effective Date: April 16, 2025

Welcome to Chels Fashion (“we”, “our”, “us”). We value your privacy and are committed to protecting your data. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from https://chelsfashion.com.

2. DATA COLLECTED

1. Data We Collect

Registration Information
When you create an account or place an order, we collect your name, email address, shipping address, and phone number. This information helps us fulfil your orders and provide personalised service.

Payment Information
Payments on our site are processed through secure third-party payment providers. We do not store your credit card or banking details.

Contact Forms
When you contact us through our forms, we collect the data you provide to respond to your inquiry. This information is kept strictly for customer service purposes and never shared with third parties.

Comments & Reviews
If you leave comments or product reviews, we collect your input, your IP address, and browser user agent string to help with spam detection.

2. Use of Data

We use your personal information for the following purposes:

  • Processing and fulfilling orders

  • Communicating updates or special offers

  • Personalising your shopping experience

  • Preventing fraudulent transactions

  • Providing customer support

  • Improving website functionality

3. Cookies

We use cookies to improve your browsing experience and maintain essential site functions. These include:

  • Necessary Cookies (e.g. PHPSESSID, cfduid)

  • Authentication Cookies for logged-in users (wp-auth, wordpress_logged_in_{hash})

  • Preferences Cookies to remember user settings

You may choose to disable cookies in your browser settings.

4. Third-Party Services

We use third-party tools that may collect data under their own privacy policies:

  • Google Analytics for site usage tracking (anonymous)

  • Facebook Pixel for marketing performance

  • Embedded YouTube or Social Media Content (only loaded with user consent)

Each third-party service has its own data handling practices. Please review their policies individually.

5. Data Security

Your information is securely stored and protected from unauthorised access. We implement industry-standard security measures and only share data when required by law or necessary for business operations (e.g. delivery services).

6. Your Rights

You may:

  • Request a copy of the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of email communications at any time

To exercise any of these rights, please contact us via [support@chelsfashion.com].

7. Contact Us

If you have any questions about this policy or your data, please contact:

Chels Fashion
Email: [support@chelsfashion.com]
Website: https://chelsfashion.com

8. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.